Reviews for Proton Pass
Proton Pass by Proton
Review by Matthew L Daniel
Rated 2 out of 5
by Matthew L Daniel, 2 years agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
Developer response
posted 2 years agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.
3,535 reviews
- Rated 5 out of 5by TOTGB, 15 hours agoThe best password manager ever. No problems at all. Always there for me when I need it. A premium subscription makes this experience worthwhile.
Best feature yet : TOTP authenticator app functionality right inside proton pass. Keep up the good work 👍 - Rated 5 out of 5by null, 18 hours ago
- Rated 5 out of 5by gnaanaa, 20 hours ago
- Rated 5 out of 5by Firefox user 12552055, a day ago
- Rated 1 out of 5by Firefox user 20181261, a day agoHad to give a 1 star because while trying to login dueing a time sensitive task, it kept distracting me with this "Rate Us" banner. This is a paid product. It should NOT be adding distractions like this day to day.
- Rated 5 out of 5by Firefox user 20180646, a day ago
- Rated 5 out of 5by zaki, 2 days agoi have been using proton services for a while now and it is amazing for the free versions which are so generous and i cant imagine how good their ecosystem would be with the ultimate subscription,thank you
- Rated 5 out of 5by Firefox user 15916272, 3 days agoProton Pass with password generation, storage, e-mail aliases with passmail is the safest way to manage accounts in 2026. This add-on is great and far enough for basic accounts security.
- Rated 4 out of 5by Firefox user 19701408, 3 days ago
- Rated 5 out of 5by Firefox user 20177327, 3 days agoI like the extension and it's UI, but think it's more useful for paid users. the free tier feels limited
- Rated 5 out of 5by Firefox user 20176477, 3 days ago
- Rated 5 out of 5by Fryad, 3 days ago
- Rated 5 out of 5by genesis, 4 days ago
- Rated 5 out of 5by KL, 4 days agoGreat to have passwords in the browser
I have one feature to request - I want to use keyboard shortcuts to sort or filter creds for the same domain (ie. Gmail, FB, Microsoft) - don't make me scroll
There's one key quirk with this extension though - proton servers are blocked by some enterprise firewall default blacklists (ie. PaloAlto) - makes this extension offline when I'm at work
Might be worth using a Proton using a proxy or having a chat with Palo Alto
The offline behaviour has improved, but needing my password when it's offline for a day (even 10 seconds) seems over the top
Also:
Generally works well with detecting username/email password fields - can be hit and miss though - Rated 5 out of 5by Firefox user 20173785, 4 days ago
- Rated 5 out of 5by Chris K., 5 days ago
- Rated 4 out of 5by Likhon, 5 days ago
- Rated 5 out of 5by Eki Ren, 5 days ago
- Rated 5 out of 5by Firefox user 17631383, 6 days ago
- Rated 5 out of 5by Sara, 6 days ago