Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
978 reviews
- Rated 1 out of 5by Firefox user 12748559, 21 days agoFrequently I resume my session from suspend or hibernate on Windows, and the plugin popup window displays a spinner forever. Disabling and re-enabling the plugin does not help. Deeply unreliable.
Developer response
posted 20 days agoSorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Rated 4 out of 5by Vincent M., 21 days agoFine when it works, but since few days, regular infinite wheel and no connexion to any servers. Block all web traffic if I didn't deactivate the addon. (A kill button seems to be mandatory)
Developer response
posted 20 days agoThat doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help. - Rated 5 out of 5by Turasu, 21 days ago
- Rated 5 out of 5by Firefox user 13923958, 22 days ago
- Rated 3 out of 5by Dm, 22 days agoIt works... mostly... I am increasingly running into the issue of sites refusing to let me connect when I am using Proton VPN servers. This needs to be sorted.
Developer response
posted 20 days agoThank you for the review. Unfortunately, some websites are not VPN-friendly and block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question, as well as the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes. - Rated 5 out of 5by lucky, 23 days ago
- Rated 5 out of 5by exosphere, 24 days agoUsing the free version. Very reliable and fast to connect. Though the region is kinda random, still does the job, and allows to change to another random server every once in a while.
- Rated 5 out of 5by Fortunate_Fox, 24 days ago
- Rated 5 out of 5by Firefox user 18000303, 25 days ago
- Rated 3 out of 5by Firefox user 17888296, 25 days agoFunctions as stated. However, they need to include this in the description: unless you have the paid plan, you cannot choose what country you want (even from the 10 free countries offered in the plan). The only option on the free plan is Quick Connect, which auto-connects you.
Developer response
posted 20 days agoThank you for the review. The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change servers, or you can upgrade to connect to a specific server in a country of your choice (https://protonvpn.com/pricing). - Rated 5 out of 5by Erdemus, a month ago
- Rated 4 out of 5by Othmar, a month agoFunktioniert meist gut, manchmal undefinierbare Verbindungsabbrüche, sonst jedoch schnell und in Ordnung
Developer response
posted 20 days agoThank you for the review. Could you share more details about the occasional connection issue? What type of internet connection are you using? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can investigate further. - Rated 1 out of 5by AJ, a month agoUp until recently, Proton VPN has been a GREAT option for me. It was the only free VPN I trusted and used and it worked great. However as of yesterday it stopped working. I've tried to uninstall it but it actually won't let me, and if I try to click on the icon/widget it is just a neverending spinning circle. Also, I keep getting a popup that says "Your networks seems to be blocking Proton. The extension can't bypass this. Try the desktop app instead"
This is very frustrating to especially since the mobile version keeps workings fine for now. I originally thought it might be a problem on my end, but apparently this has been an issue for many other people. Dropping my review so hopefully others know they aren't aloneDeveloper response
posted 20 days agoThat doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are you using any antivirus or firewall software on your device? Contact us at https://protonvpn.com/support/contact with more details so we can help you further. - Rated 1 out of 5by magivmike, a month agoit never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension
Developer response
posted 20 days agoSorry to hear that. Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact so we can help. - Rated 5 out of 5by Mr Leaf, a month ago
- Rated 5 out of 5by Aragorn, a month ago
- Rated 5 out of 5by Firefox user 20088169, a month agoQuite good, works where Firefox built-in VPN makes some websites jam,open-source, but I would really appreciate it if i can choose the country server I want for a free account instead of having to wait to change.
- Rated 5 out of 5by Firefox user 20111226, a month ago
- Rated 5 out of 5by Haris, a month ago
- Rated 5 out of 5by Kioraga, a month ago
- Rated 5 out of 5by Firefox user 20103894, a month ago
- Rated 5 out of 5by Eduardo, a month ago