Brightery Customer Reaction by Brightery

Turn every customer interaction into useful feedback without leaving your browser.

Brightery Customer Reaction gives authorized team members quick access to the surveys configured in their Brightery Customer Reaction account. Select a survey, choose the customer reaction, add optional details or comments when the survey allows them, and submit the feedback directly to your workspace.

Key features:
• Capture customer reactions from the browser toolbar.
• Use the same surveys and reaction options configured in your Brightery dashboard.
• Respect required, optional, and conditionally visible customer fields.
• Search existing customers in your Brightery Customer Reaction workspace.
• Record customer details such as name, phone, email, or order information when configured by the survey.
• Add feedback comments and customer contact requests.
• Follow the survey's privacy notice and consent requirement.
• Secure sign-in to your Brightery Customer Reaction account.
• Premium interface designed for quick day-to-day use.

The extension communicates only with the official Brightery Customer Reaction service at:
https://customer-reaction.brightery.com/

It does not request access to your browsing history, open tabs, downloads, bookmarks, cookies, clipboard, or arbitrary websites.

OFFICIAL URL
https://customer-reaction.brightery.com/

SUPPORT / PRODUCT URL
https://customer-reaction.brightery.com/